Aarathi KrishnanFollowJan 28, 2021·1 min read…irst, expect moments of cognitive dissonance. This means that as designers you’ll encounter moments when you think you are talking about the same thing as your colleagues, but you aren’t. Months later, you’ll realize that when you were saying “X”, they were thinking “Y” and vice versa…Designing in Bureaucracy331Nicole Anandhahah so true